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Privacy Policy

Effective Date: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes:

• Personal identification information (name, email, phone number)
• Travel preferences and requirements
• Payment information (processed securely through third-party providers)
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our travel services
• Process bookings and payments
• Communicate with you about your travel arrangements
• Send you travel updates and promotional materials (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Local guides and service providers to facilitate your travel experience
• Payment processors to handle transactions
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

6. Contact Information

For questions about this Privacy Policy, contact us at:

Authentic Travelscape
427 SW Morrison Street
Portland, OR 97204, USA
Phone: +1 (503) 555-8947

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Terms of Service

Effective Date: December 2024

1. Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Services

Authentic Travelscape provides authentic travel experiences through local guides and cultural immersion programs.

3. Booking and Payment

• All bookings require a deposit to secure your reservation
• Full payment is due 30 days before travel date
• Prices are subject to change until booking is confirmed
• Payment processing is handled through secure third-party providers

4. Cancellation Policy

• Cancellations 60+ days before travel: Full refund minus processing fee
• Cancellations 30-59 days before travel: 50% refund
• Cancellations less than 30 days before travel: No refund
• We recommend travel insurance for unforeseen circumstances

5. Traveler Responsibilities

Travelers are responsible for:

• Valid passport and necessary visas
• Travel insurance coverage
• Following local laws and customs
• Respecting guides and local communities

6. Limitation of Liability

Authentic Travelscape's liability is limited to the cost of services provided. We are not responsible for acts of nature, political situations, or third-party service providers.

7. Dispute Resolution

Any disputes will be resolved through binding arbitration under Oregon state law.

8. Contact Information

For questions about these Terms, contact us at:

Authentic Travelscape
427 SW Morrison Street
Portland, OR 97204, USA
Phone: +1 (503) 555-8947

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DMCA Policy

Effective Date: December 2024

1. Respect for Intellectual Property

Authentic Travelscape respects the intellectual property rights of others and expects users to do the same.

2. DMCA Takedown Procedure

If you believe that your copyrighted work has been used on our website in a way that constitutes copyright infringement, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our website
• Your contact information (address, phone number, email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in the notification is accurate

3. Counter-Notification

If you believe that material you posted was removed or disabled as a result of mistake or misidentification, you may file a counter-notification.

4. DMCA Agent Contact Information

Please send DMCA notices to:

DMCA Agent
Authentic Travelscape
427 SW Morrison Street
Portland, OR 97204, USA
Email: [email protected]
Phone: +1 (503) 555-8947

5. Repeat Infringers

We reserve the right to terminate accounts of users who are repeat infringers of intellectual property rights.

6. Good Faith

Please note that submitting a false DMCA notice may result in liability for damages, including attorney's fees.

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GDPR Compliance

Effective Date: December 2024

1. Data Protection Principles

We process personal data in accordance with the General Data Protection Regulation (GDPR) and ensure:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality
• Accountability

2. Legal Basis for Processing

We process your personal data based on:

• Consent for marketing communications
• Contract performance for booking services
• Legitimate interests for improving our services
• Legal obligation for record keeping

3. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

4. Data Transfers

We may transfer your data outside the EEA only with appropriate safeguards in place, such as Standard Contractual Clauses or adequacy decisions.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Exercise Your Rights

To exercise your GDPR rights, contact our Data Protection Officer:

Data Protection Officer
Authentic Travelscape
427 SW Morrison Street
Portland, OR 97204, USA
Email: [email protected]
Phone: +1 (503) 555-8947

7. Complaints

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data unlawfully.

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